To succeed in today’s corporate business environment organisations must harness the right resources and technology to deliver optimised process efficiency, quality and customer service.
Proven and scalable
AWD is used by more than 450 organisations worldwide. They span the financial services, utilities, healthcare, media and communications industries. AWD enables multiple tasks or transactions to be completed in parallel to streamline the business process. Coupled with strong reporting capabilities, straight-through automation and location independence, AWD delivers real competitive advantage.
Leading organisations across the world use AWD to help them:
- Improve organisational efficiency
- Lower operating costs
- Maintain tight regulatory compliance
- Increase customer satisfaction
- Reduces paper management and storage costs
- Deliver a platform for continuous process improvement
People-oriented
AWD is an industry-leading work management solution that puts people and their functions at the core of its operating process. Combined with its sophisticated process automation capability. It helps you:
- Drive productivity and contain cost
- Improve quality of service
- Increase speed of response
- Reduce time tied up in customer queries
AWD combines established tools such as imaging and document management with an industry-leading work delivery mechanism to help businesses achieve their goals of having the right person performing the right task at the right time.
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AWD Product features
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AWD for Your Knowledge Workers
As the worldwide economy forces businesses to place a high-value on the customer service experience, you need to evaluate how you deliver that experience every day. The ability to handle both the simple and the intricate customer interactions is at the heart of your organisation's success.
Related news
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Standard Life (Asia) Limited selects AWD to streamline growing business operations
March 14, 2012
DST's AWD10 chosen as the platform to support the company's business expansion strategy.
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State Street implements DST Global Solutions’ BPM platform in Australia
December 08, 2011
DST Global Solutions’ AWD10 selected to further automate transaction management process and enhance customer service experience.
